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Petidoux Shipping Information


All our web orders are now shipping using compostable, plastic-free  polymailers 


Dispatch and delivery times

Orders received before 11:50 a.m. Eastern ship the same day from our warehouse in Lee, Massachusetts, on our shipping days (Monday–Friday, excluding national holidays).

Delivery time depends on the shipping method selected and the destination. Your tracking information will help you follow your delivery.

We cannot ship to P.O. boxes.  

We do not ship on Saturdays, Sundays, or National holidays.

Once you placed your order, a tracking number will be emailed to you when your order ships, which will allow you to check on the delivery status of your order. 

International customers are responsible for paying import tax duties. 


Any additional duties and taxes assessed by customs are the responsibility of the customer. Petidoux cannot be held accountable for any delays in shipping due to customs processing.



Continental USA shipping rates

Shipping charges are calculated at checkout. Free shipping is no longer offered.

  • For standard shipping to addresses within the United States, rates are calculated as follows:
Order Total Rate
Less than $100.00 :

  • UPS SurePost 

$15.00 USD

  • UPS Ground 

$15.00 USD
$100.00 or above:


  • DHL shipping  

The total shipping charge is calculated at checkout.


  • EXPEDITED - FedEx 2nd Day Air


from $20.00 USD and above

(depending of the order value and state location)

  

Shipping Carrier 

Petidoux ships most orders via UPS or DHL to the 50 USA States.  

LAST CALL, FLASH , MARKDOWNS sale and any other promotional item automatically ship via USPS with a tracking number.  


International shipping

Orders will ship via UPS Global Priority Mail or DHL. The total will be calculated during checkout. You will automatically be refunded if the actual shipping charge is lower than the amount that you pay.  


Customs

Any additional duties and taxes assessed by customs are the responsibility of the customer. Petidoux cannot be held accountable for any delays in shipping due to customs processing.