*** Complimentary FedEx 2-Day to continental US for order over $120 (excluding special offers)***

Shipping Information

NEWS: APRIL 2019: All our web orders are now shipping using replantable, plastic free  polymailers 

 

Shipping Time 

Web orders placed before 11:00 pm (EST) will pick, pack and ship on the same business day. 

Web orders placed after 11:00 pm (EST) will be processed and shipped on the next business day.

We orders placed on weekends or holidays will be processed and shipped on the next business day.

Orders are processed from our warehouse in New Jersey and may take up to 5 business days to be delivered, depending on your location.  

We cannot shipped to P.O. boxes.  

We do not ship on Saturdays, Sundays, or National holidays.

Once you placed your order, a tracking number will be emailed to you when your order ships, which will allow you to check on the delivery status of your order. 

International customers are responsible for paying import tax duties. 

Any additional duties and taxes assessed by customs are the responsibility of the customer. Petidoux cannot be held accountable for any delays in shipping due to customs processing.

 

Continental USA Shipping Rates

For standard shipping to addresses within the United States, rates are calculated as follows:

Order Total Rate
Less than $120.00 :
  • UPS SurePost 
$12.00 USD
  • UPS Ground 
$15.00 USD
  • EXPEDITED - UPS 2nd Day Air
$20.00 USD
$120.00 or above:
  • UPS SurePost
FREE
  • UPS Ground 
FREE
  • EXPEDITED - UPS 2nd Day Air

from $20.00 USD and above

(depending on state location)

  

Shipping Carrier 

Petidoux ships most orders via USPS Domestic Priority Mail to the 50 USA States.  If you have a larger order, we will ship your items via UPS (exception: promotional and LAST CALL items) 

LAST CALL, FLASH sale and any other promotional item automatically ship via UPS Surepost with a tracking number.  

 

International shipping

Orders will ship via USPS Global Priority Mail. The total will be calculated during checkout. You will automatically be refunded if the actual shipping charge is lower than the amount that you pay.  

 

Customs

Any additional duties and taxes assessed by customs are the responsibility of the customer. Petidoux cannot be held accountable for any delays in shipping due to customs processing.