FREE DOMESTIC SHIPPING OVER $75 IN THE UNITED STATES

Petidoux Shipping Information

All our web orders are now shipping using compostable, plastic-free  polymailers 

 

Shipping Time 

Web orders placed before 11:30 am (EST) will pick, pack and ship on the same business day. 

Web orders placed after 11:30 am (EST) will be processed and shipped on the next business day.

Web orders placed on weekends and holidays are processed and shipped on the next business day.

Orders are processed from our warehouse in Lee, MA and may take up to 5 business days to be delivered, depending on your location.  

We cannot shipped to P.O. boxes.  

We do not ship on Saturdays, Sundays, or National holidays.

Once you placed your order, a tracking number will be emailed to you when your order ships, which will allow you to check on the delivery status of your order. 

International customers are responsible for paying import tax duties. 

Any additional duties and taxes assessed by customs are the responsibility of the customer. Petidoux cannot be held accountable for any delays in shipping due to customs processing.

 

Continental USA Shipping Rates

For standard shipping to addresses within the United States, rates are calculated as follows:

Order Total Rate
Less than $120.00 :
  • UPS SurePost 
$12.00 USD
  • UPS Ground 
$15.00 USD
  • EXPEDITED - UPS 2nd Day Air
$20.00 USD
$120.00 or above:
  • UPS SurePost
FREE
  • UPS Ground 
FREE
  • EXPEDITED - UPS 2nd Day Air

from $20.00 USD and above

(depending on state location)

  

Shipping Carrier 

Petidoux ships most orders via UPS or Fedex to the 50 USA States.  

LAST CALL, FLASH sale and any other promotional item automatically ship via USPS with a tracking number.  

 

International shipping

Orders will ship via UPS Global Priority Mail. The total will be calculated during checkout. You will automatically be refunded if the actual shipping charge is lower than the amount that you pay.  

 

Customs

Any additional duties and taxes assessed by customs are the responsibility of the customer. Petidoux cannot be held accountable for any delays in shipping due to customs processing.